We know security and privacy are top of mind for our customers, and that’s why they’re a priority for us too. You can trust RingCentral to provide transparent, up-to-date information on network operations, security, privacy, and compliance.
We ensure customers have access to the specialists and resources they need to get RingCentral up and running quickly, with all the features their users need. Once installed, we keep operations running smoothly, supporting our customers and their businesses at all times.
RingCentral has a history of innovation and a proven track record of investment to deliver the highest quality HD voice within a network optimised for quality of service. We also equip and empower customers with all the tools and data needed to monitor system performance and identify and address service-impacting issues.
RingCentral is committed to being transparent about how customer data is collected, transferred, and protected across our platform.
Given our global footprint, we adhere to regulations worldwide and are constantly innovating to meet regional guidelines, wherever applicable.
We have instituted extensive measures at every level of our system architecture and infrastructure and partnered with best-of-breed companies to secure the RingCentral platform.
We’ve established a process to ensure that RingCentral meets all industry standards and compliance requirements. We also regularly bring in third-party auditors who provide not only verification and validation of our regulatory framework but also invaluable feedback for optimising our approach and preparing us for other certifications.
Our Customer Care Centre provides real-time updates on the status of the RingCentral service. In the rare case there is an issue, customers can access detailed information as soon as they log in to our Service Status portal. The Customer Care Centre also provides various training resources, documentation, and access to our customer community.