Plans and pricing

Choose annual and save up to 38%.
RingCentral Office
Message. Video. Phone.

Contact Centre

Inbound. Outbound. Digital.
Monthly
Annually
save up to 38%
Number of users
1
2-19
20-99
100+
Need more users?
Call:
Standard
Message, Video, Phone
22.99
16.99
/user/month *
  • 500 Inclusive minutes per user
  • Mobile and desktop apps (iOS® and Android™)
  • Team messaging
  • Document sharing
  • Call Logs
  • 24/7 Customer Support
  • On-Demand Call Recording
  • Video meetings with up to 100 participants
  • Internet fax
  • Unlimited audio conferencing
  • Multi-Level IVR
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Popular integrations including Office 365, G Suite, Slack, and more
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Ultimate
Message, Video, Phone, Open Platform
39.99
33.99
/user/month *
Everything in Premium PLUS
  • 2000 Inclusive minutes per user
  • Device status reports
  • Device status alerts
  • Unlimited storage**
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Business phone and free numbers
One phone number for calling, team messaging, and video meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.
Inclusive UK and EU minutes per user

Outbound Minutes

Mobile, Landline, Fax

Minute Overages

Mobile, Landline, Fax

STANDARD

500 per user per month

-

4c per minute

PREMIUM

1000 per user per month

-

3c per minute

ULTIMATE

2000 per user per month

-

3c per minute

500
1,000
2,000
Visual voicemail
Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
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Team messaging
Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilise out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
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Document sharing
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.
Call management and phone system administration
Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimise communication with custom admin and user configurations online or using the mobile app.
Call management features include:
  • Answering rules
  • Call forwarding
  • Call transfer
  • Call screening
  • Call flip
  • Call logs
  • Presence
  • Notifications
  • Shared lines*
  • Call park
  • Intercom*
  • Paging*
*Not available with Essentials.
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Mobile apps for iOS® and Android™
Whether you’re an Apple or Android user, you can use your smartphones and tablets to make and receive calls, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
Learn more
High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilises the well-regarded Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
Learn more
Call log reports
Track employee productivity and monitor phone and fax interactions with call logs. Admins can easily view call logs by individual or department, and gain insights into all inbound and outbound calls.
Phone rental options: desk and conference phones
Rent any desk phone or conference phone for a low monthly price.
Contact sales for details and pricing.
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24x7 support
Unlimited chat and phone support.
Implementation and Training
Get up and running quickly with implementation and training. We'll take you through the key features so you can make the most of our service from the very start.
Internet fax
Have your own fax line, without the need for a separate number.
Voicemail-to-email
Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
Unlimited audio conferencing
Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.
Video meetings and participants
Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium with RingCentral Video (up to 200)
Premium with RingCentral Meetings (up to 100)
Standard with RingCentral Video (up to 100)
Standard with RingCentral Meetings (up to 4)
Up to 100 participants
Up to 200 participants
Up to 200 participants
High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
Learn more
Quality of Service Reports
Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting.
Learn more
Popular integrations including Office 365, G Suite, Slack and more
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximise productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
Learn more
Multi-level auto attendant
Answer callers automatically with customised greetings, and ensure every call is directed to the right employee or department.
Learn more
Call recording
A seamless integration between your RingCentral phone system and the tools you use everyday.
Make calls with a single click inside Salesforce, Skype for Business, Office 365 or Google for Work.
Learn more
Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
Learn more
On-demand
Automatic
Automatic
Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.
Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
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Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
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Up to 8 digits extensions with site codes
Simplified intra-site dialing for large multi-site customers.
Hot Desking
Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Advanced call handling including Whisper, Barge and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorised users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customised roles/permissions.
Real-time Analytics
Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.
Popular CRM integrations with Salesforce, Zendesk and more
Bring the functions and features of RingCentral Office into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
Learn more
Developer Platform and Custom Integrations
RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.
Visit Developer Portal
Device Status Reports
Monitor hard phone registration status globally and gain visibility into your devices' history.
Device Status Alerts
Set up automated monitoring rules and receive notifications when devices are offline.
Unlimited Storage**
Store an unlimited** amount of documents, spreadsheets, presentation files, contracts, invoices, images, videos, and recordings. **Retention period applies.
Expand your system as needed
Give us a call today: (800) 574 5290

Additional local numbers

Starting at
€2
per month*

International virtual numbers

Starting at
€3.99
per month*
Additional international
free-phone
Starting at
€9.99
per month*
+ €16.99 one time fee
Important details and disclaimers
*Free trial is only available to new subscribers. Trial is limited to a maximum of five users and two desktop phones. Trial subscriptions include 50 minutes of domestic calls per user. Any free trial hardware must be returned within 21 days of trial cancellation in order to avoid hardware charges.
Acceptable Use policies apply on all plans.
Phone rental available only with multi-year contract.
Professional implementations for two users and above.
International calls will be charged at the current rates published in our international rates table. Calls to international toll-free numbers will be charged per minute, based on the country’s rate.
Mobile User extensions should not be used for making and receiving phone calls. While adding a Mobile User extension is free, if a Mobile User extension is used to make or receive phone calls in a given month, you will be charged that month for that Mobile User extension at the same rate per month as you are charged for Digital Lines.
**Retention period applies.
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Basic
Inbound Voice Only
  • Support for inbound and outbound call centres 1 port / agent
  • Standard IVR and ACD capabilities
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Ultimate
Inbound, Outbound, and Omnichannel
  • Support for inbound and outbound call centres 2.5 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)
  • Advanced IVR Outbound dialling capabilities
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Feature
Most popular
Advanced
Contact Sales
Service
Inbound and outbound voice
Integrations and omnichannel
Blended outbound diallers
Voice

Standard IVR and ACD

Advanced IVR and ACD

Omnichannel capabilities
Email
Chat
SMS
Social media

Outbound features

Preview dialler

Progressive dialler

Predictive dialler

Campaign management
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