Deliver a valuable experience to your customers

Great customer care goes beyond responding to customers who call in. Start the conversation, engage current and future customers, and sell through a two-way conversation.

Deliver a valuable experience to your customers

Take your call center beyond simple sales and collection calls

Your go-to guide for using an outbound contact center solution to create a proactive, consistent customer experience that sells.

Take your call center beyond simple sales and collection calls
Start the conversation and engage your customers

Start the conversation and engage your customers

Hear Analyst Sheila McGee Smith and Geoff Mina, AVP contact centers, RingCentral talk through how the right sort of outbound interactions can build a new level of connection with your customers.

Outbound + inbound — How using both can help you engage customers & sell

Separate and siloed outbound sales and inbound support could be hurting your bottom line. Find out how to combine efforts, engage customers, and win more deals.

Outbound + inbound — How using both can help you engage customers & sell
Inbound and outbound contact centers: why you need both to win

Inbound and outbound contact centers: why you need both to win

When a customer connects with your business, what can they expect? If consistency doesn’t come to mind you may be creating a poor customer experience. Find out how to better control the conversation you’re having with your customers.