DIGITAL CUSTOMER SUPPORT PLATFORM
RingCentral Engage Digital integrates with Facebook for Business
Manage your Facebook, Messenger, Instagram and WhatsApp interactions through a single, omnichannel digital customer engagement platform with powerful AI-enabled routing and conversation assistance. RingCentral Engage Digital supports Facebook for Business and gives you the ability to respond to all incoming messages through a unified dashboard that intelligently regroups and routes interactions to appropriate agents across all digital channels.
Start the conversation on Messenger
Drive awareness, create meaningful connections, and build awareness with Facebook Messenger. Provide an easy, friendly way for customers to take action where they already spend their time by enabling transactions within Messenger.
Connect quickly and simply with the WhatsApp Business app
Interact with customers efficiently and effortlessly through WhatsApp Business app, to answer common questions in little to no time. Provide customers with the support they need, and deliver important notifications at the right time.
- Chatbot Integrations
- CRM Integrations
- Business Intelligence
- Source SDK
- 72 languages recognised
- Easy setup
- Live statistics
- Unified reporting
72 languages recognised